Career Resources Newsletter Vol. 14 Issue 2  February 2012

The National Managed Care Leadership Directory
Sponsor Message

Promotion Annoncements

  1. Wendy Barnes Joins Rite Aid as Group Vice President of Managed Care
  2. Kenneth Burdick Named President and CEO for Blue Cross and Blue Shield of Minnesota
  3. Blue Cross Blue Shield of Arizona Names JoAnn Cipiti Government Strategic Executive
  4. Humana Appoints Tim McClain as President of Government and Other Business
  5. John Keats, M.D. Named Market Medical Executive for Cigna HealthCare of Arizona
  6. Eugene (Gene) Rapisardi Named President and General Manager for Cigna in Southern CA/Nevada
  7. CVS Caremark Appoints Larry D. Burton New Senior Vice President of Government Affairs
  8. Walgreens Names Robyn L. Peters Group Vice President of Managed Market Sales

  Employment Marketplace

Senior Medical Director, Harvard Pilgrim Health Care - Wellesley, MA

Harvard Pilgrim Health Care (HPHC), based in Wellesley, Massachusetts has retained Witt/Kieffer to assist in the recruitment efforts of a Senior Medical Director.

Harvard Pilgrim Health Care is a full-service health benefits company serving employers throughout Massachusetts, New Hampshire and Maine. With a membership of more than one million members, this not-for-profit health plan works to improve the health of the people and the communities they serve. Harvard Pilgrim has a growing network of over 135 hospitals and 28,000 doctors and clinicians. For more than 35 years, Harvard Pilgrim has built a reputation for exceptional clinical quality, preventive care, disease management and member satisfaction. It has consistently been rated among the top plans in the country, and has been the US News and World Report's #1 rated health plan in the US for the past eight years.

The Senior Medical Director (SMD) reports directly to the Chief Medical Officer and has accountability for staff medical directors and their direct reports. The individual has accountability for the development and execution of new emerging care delivery models, such as medical home, bundled payments, etc. The SMD acts as the clinical leader for the development, implementation and assessment of pay-for-performance and provider incentive programs. The SMD is expected to provide strategic oversight of senior leadership, including Utilization Management, Network Management, and Pharmacy functions.

A qualified candidate must have graduated from an accredited school of medicine, and should have a license to practice medicine in Massachusetts without restriction or have the ability to obtain one. A MBA or other advanced degree is also desirable. Other requirements include five years of clinical experience, and eight to fifteen years of medical management experience.

For more information and a detailed job specification, please click on the following link.

Resumes and referrals should be sent electronically to Stephen J. Kratz, Tom Quinn or Shirley Cox Harty, the executive search consultants supporting Harvard Pilgrim in this search at SMD_HPHC@wittkieffer.com. On behalf of the Harvard Pilgrim, thank you in advance for your assistance with this important recruitment project.

Harvard Pilgrim Health Care is an Equal Employment Opportunity Employer.
 

 

Executive Positions with Managed Care Organizations

Please Contact:
Executive Search & Placement
Sonia Varian - 818-707-7118, or espsonia@pacbell.net

 

DIRECTOR OF QUALITY IMPROVEMENT - HEALTH PLAN - MIDWEST
Responsible for the planning, developing and directing of Quality Improvement functions. Provide leadership, management and supervision of the Quality Improvement Department operations and staff, to ensure that the quality of healthcare services rendered meets or exceed professionally recognized community standards. Develop and implement measures and controls to achieve company's goals.
Duties and Responsibilities
* Lead the design, development and implementation of the overall Quality Improvement Program. Accountable for timely program revisions to meet regulatory and accreditation agencies' requirements.
* Analyze, update, and modify standard operating procedures and processes to continually improve QI Department services/operations. Assist in strategizing and facilitating various committee structures and functions to best address the QI process.
* Coordinate and complete of all QI activities required to meet NCQA accreditation standards. Initiates and coordinates the development of Practice Guidelines.
* Develop and conduct Quality Improvement studies. Responsible for oversight of HEDIS, Disease Management and Health Education programs. Prepares analyses of Member Satisfaction surveys and all other projects related to member satisfaction, and identifies areas requiring improvement interventions.
* Assist Quality Improvement staff in interpretation of Quality Improvement departmental policies, procedures and criteria for monitoring and tracking activities. Responsible for monitoring and evaluating staff performance.
* Implement an integrated multidisciplinary approach to ongoing monitoring and evaluation of the quality of health care services. Develop and implement strategies for oversight of Quality Improvement functions, which are direct components of the QI Program.
* Develop strategies for special program participation and Quality Improvement. Develops systems for close coordination of QI related functions with departments whose activities are directly a part of the QI Program, including Credentialing.
* Provide annual budget preparation and its maintenance within allocated parameters.
* Direct the development, implementation and achievement of departmental goals. Reviews, modifies/revises processes to increase productivity and overall department performance.
* Communicate new state, federal and third party regulations and requirements to the staff. Acts as a liaison to regulatory agencies.
Knowledge, Skills and Abilities
* Strong supervisory and management skills
* Proficiency with computer information systems and software
* Strong analytical and problem solving skills
* Project management
* Excellent verbal and written communication skills
* Maintain regular attendance based on agreed-upon schedule
* Maintain confidentiality and comply with Health Insurance Portability and Accountability Act (HIPAA)
QUALIFICATIONS
Required Education:
BSN/BS/BA or Degree in Healthcare related field

 

DIRECTOR OF UTILIZATION MANAGEMENT - LOS ANGELES, CA
The position's primary purpose is to assist the Medical Director with complex cases and to assist with work flow where needed to maximize use of staff and maintain adherence to timelines and health plan requirements.
* Evaluates authorization requests for medical procedures, diagnostic tests, specialty-monitored medications, surgeries, elective hospitalizations, ancillary services.
* Determines compliance to pre-established medical necessity criteria applying Milliman and Robinson, Healthcare Management Guidelines.
* Suggests alternative treatment/service appropriate to the patient's condition after reviewing with the Medical Director.
* Assist the Medical Director in the triage of all complex cases, including but not limited to: FFS, tertiary and out of CAP authorizations.
* Communicates with the Medical Director, and VP Med Ops, daily as to status of complex cases or new issues.
* Identifies cases requiring potential or actual use of medically appropriate interventions.
* Interacts with providers for medical information necessary to adjudicate authorization.
* Assigns specific authorization Delay Codes when applicable.
* Assigns specific Status Codes per protocol for each authorization.
* Reviews each authorization if clinical history supports service/procedure requested.
* Reviews each authorization for appropriate requested provider for service area.
* Reviews any potential denial of service with Medical Director.
* Investigates and follows up on all additional requests for information by the Medical Director.
* Primary interface with the physician on urgent/emergent authorization requests.
* Identify and report to Quality Management Department any potential quality of care issue and/or pre-established U.M. Referral Indicators.
* Clinical resource for Prior-Authorization Coordinators.
* Educate practitioners as needed with the Authorization/Referral process.
* Respond to health plan inquiries and requests and report all submission data in a timely manner.
* Collaborate with health plan case managers.
* Maintains confidentiality of all patients and medical/clinical information.
* Performs as necessary to departmental change, workload and emergencies.
* Assists the Vice President in the annual review process of P.A. nurses.
* Assists in the development, review and revision of departmental policies and procedures.
Directly supervises UM nurses and coordinators in the Utilization Management Department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance. Active RN license in California

 

MEDICAL DIRECTOR - HEALTH PLAN - FL
Medical Director is responsible for the appropriateness and quality of medical care delivered to members The Medical Director shall develop processes for medical reviews for coverage determinations for medical services and participate in the grievance and appeals process. The Medical Director shall provide guidance to health plan quality improvement, utilization management, as well as continuous measuring, monitoring and improvement of the health delivery system for plan members.

The Medical Director shall co-chair the Florida Quality Management Committee and be a clinical member of all committees that report into the Managed Care Executive Committee and all other committees that report Board of Directors. Professionally represent Florida managed care in internal and external correspondence including governmental representatives, healthcare providers, community leaders and others. Provide clinical oversight and guidance to PHC/PHP utilization review and care management programs as well as the Florida Disease Management program by virtue of serving as co-chair of the Florida Quality Management Committee. Examine information concerning patient outcomes, hospital admissions, healthcare provider practice patterns and identification of clinical outliers. Co-chair and provide clinical oversight and guidance to Florida Quality Management Committee by assisting in quality management studies and provider audits. Conducts population trend review and individual case reviews for DM. Provides consultation to DM network providers on care management issues. Coordinates and through collaborative processes in concert with the Quality Management Manager produces at lease two Quality Improvement Projects (QIPs) and two Performance Improvement Projects (PIPs) for the all managed care plans.
Medical Degree either MD or DO. Preferred Masters in Public Health (MPH) and/or Masters in Business Administration (MBA) and/or Masters in Health Administration (MHA). Board Certified in Primary Area of Medicine, Family Practice, Internal Medicine, Pediatrics Minimum of 5 years clinical medical experience post residency training. Minimum of 2 years experience in a managed care environment. Will also consider Practicing Physicians interested in transitioning into Managed Care Medical Director position.


DIRECTOR, PHARMACY CLINICAL SERVICES - HEALTH PLAN - CALIFORNIA
Reporting to VP of Pharmacy Services, this position will play a central role in pharmacy management for a senior-focused Medicare Advantage Plan with over $140 million in annual drug expenditure. Director will be accountable for providing leadership support to department, managing change, improving efficiencies and managing and ensuring strong clinical programs aligned with organizational direction. In addition, Director will service as Part D pharmacy expert for the department and organization.

ESSENTIAL JOB RESULTS:
Serve as a clinical/subject matter expert on pharmacy benefit management
Coordinate the work product of clinical operation team members (clinical pharmacists and pharmacy benefits administrators)
Oversee PBM operations to ensure high service level to the Health Plans and members.
Oversee clinical and technical initiatives (eg. MTM, e-prescribing, provider/member web based tools)
Monitor, evaluate, develop and implement quality initiatives (ie. DUR programs) and drug cost management strategies
Serve to oversee clinical operations of pharmacy department to ensure proper accuracy and efficiency.
Serve as backup of clinical operations when necessary (Grievances, appeals, medication therapy management reviews, formulary management)
Participate in business and budget planning process.
Oversee pharmacy operations for Employer Group Retiree Plans
Lead department initiatives
Foster strong relations with internal departments and external providers
Serve as pharmacy expert on a variety of committees and workgroups
Maintain current knowledge of Medicare Part D regulations by participating in CMS calls and reading released guidance.

PREFERRED QUALIFICATIONS: California State Board of Pharmacy, Registered Pharmacy license required. Doctor of Pharmacy (Pharm. D.), with residency in clinical pharmacy practice preferred. Five (5) years or more of managed care pharmacy experience as a Director; or equivalent experience in a managed care setting, strongly preferred. Demonstrated knowledge of Medicare Part D required. Medicaid knowledge preferred. Excellent written, oral and interpersonal communication skills required. Strong computer skills using MS Word, Excel and PowerPoint required. Strong leadership, supervisory skills required. Strong analytical, problem-solving, negotiation, and decision-making skills required.


CLINICAL PHARMACIST - HEALTH PLAN - SO. CALIFORNIA
* Spearhead and oversee the implementation of key clinical pharmacy programs.
* Work with appropriate departments to produce pharmacy related marketing materials in accordance with CMS guidelines.
* Produce marketing materials within internally determined timeframes with accuracy and in accordance with the CMS marketing guidelines. Utilize CMS model templates to populate pharmacy specific information per CMS guidelines; partner with Marketing, Compliance and Member Education as needed.
* Work in collaboration with other pharmacy staff to support the annual formulary/ prior authorization (PA) criteria submission to CMS.
* Prepare monographs & prior authorization/ non-formulary exception criteria and present clinical data on new drug therapies and clinical programs at Pharmacy and Therapeutics Committee meetings.
* Work in collaboration with the pharmacy staff to update and maintain the formulary used by the Health Plan.
* Review new drugs with the Pharmacy & Therapeutics Committee within 90-180 days of being marketed. Decisions related to the drug formulary and utilization management restrictions will reflect compliance with CMS guidelines.
* Develop and update Prior authorization criteria by using appropriate clinical references when new clinical information becomes available.
* Coordinate the implementation of new and revised PA/non-formulary exception criteria with the PBM company.
* Develop and/or implement clinical pharmacy programs in-house or in collaboration with the Pharmacy Benefit Management (PBM) company as needed.
PREFERRED QUALIFICATIONS: Pharm.D. Degree with a residency program in Drug Information or Geriatric Pharmacy preferred . Pharmacy Licensure in California required . Part D experience preferred. Managed care experience at a PBM, health plan or medical group preferred.
 

Please Contact:
Executive Search & Placement
Sonia Varian - 818-707-7118, or espsonia@pacbell.net


 HealthcareWebSummit Events

Upcoming Webinars: 

 Transparent Cost Networks: A Consumer Driven Solution, February 9, 2012
 Capitation and ACOs: Medicare Pioneer Program Implications, February 15, 2012
 Charity Care & Community Benefits: The New Paradigm, February 16, 2012
 The Impact of Risk Adjustment on Quality of Care, February 22, 2012
 Aetna's Medicare Provider Collaboration Program, February 23, 2012
 Managing an Increasing Trend of Elective Preterm Deliveries, February 24, 2012 
 Consumerism Web Summit, March 15, 2012 
 Depression Management Coaching: Improving Chronic Care Outcomes, April 12, 2012
 CD-ROMs of Past Events

Check out CD-ROMs of past HealthcareWebSummit events on a wide range of key topics at www.healthwebsummit.com/cdroms.htm
 

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Click here to find out about options for employers and recruitment firms to list employment opportunities in the @Career newsletter, plus in the MCOL and Payers & Providers web sites, as well as inside the different editions of the Payers & Providers newsletters.
 

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